Your order will be delivered to cargo within 3 business days after it reaches our system. Delivery will be provided by the cargo company within 1-4 business days, depending on your location.

After you create your order on the buytupper.com system, you cannot change the delivery address and recipient name. If you want to change your delivery address and recipient name, you can cancel your order and create a new order.

You can easily return the products you purchased from buytupper.com free of charge within 14 days from the date of receipt.

You can easily make your returns on buytupper.com by following the steps below.

Your refund request must be made on buytupper.com.

You need to select the order you want to return from the My Orders page, select the product you want to return, and write the number of products to be returned in the "Return amount" section.

After checking the code and the quantity of the product to be returned, you can confirm your return.

The return order number should be noted.

The return order number of the products whose return entry has been completed on the buytupper.com page will be sent to your registered e-mail. The return order number received by e-mail should be noted.

The product to be returned must be delivered to the shipping company.

You can pack the product to be returned completely with all its apparatus and invoice and deliver it to our contracted shipping company with the return confirmation order number. You can make your return product shipping free of charge.

From the moment you create your return request, you must have delivered the products you will return to the cargo company within 10 days at the latest. If this period is exceeded, your return request will be deemed invalid even if you have delivered your return to the cargo company.

Confirmation of your return will be made by us.

The refund of the returned products is made to the bank where you made your payment on the day your return request is approved. The reflection of your refund on your card or account may vary within 2-3 business days, depending on the time specified by your bank.

Returned products must meet the following criteria in order to be considered within the scope of the right of withdrawal. If the products meet these conditions, the return process will be completed.

The product must be in its original box and undamaged,

It must be returned with all its complementary accessories.

If any, it must be sent together with the promotional and promotional products given as gifts at the same time.

Which products will not be considered as returns within the scope of the right of withdrawal. "What are the products not covered by the return?" You can find in article. Products returned even though they are not covered by the right of withdrawal will be sent back to the buyer by cargo, and the shipping fee for this shipment will belong to the buyer.